Return Policy

We stand behind our products and want you to be completely satisfied with your purchase.

30-Day Return Window

You have 30 days from the date you receive your item to initiate a return.

Change of Mind Returns

Items must be unused and in their original packaging to be eligible for a return.

Customers are responsible for return shipping costs. A restocking fee may apply if items are returned in a condition unfit for resale.

How to Start a Return

To start a return, or if you have any questions, contact us at info@gizmody.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

When reporting an issue, please include:

• Your order number
• A description of the problem
• Photos showing the issue (if applicable)
• The date you received the order

Refund Process

• 1

  We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

• 2

  If approved, you’ll be automatically refunded on your original payment method.

• 3

  Please remember it can take some time for your bank or credit card company to process and post the refund.

Exceptions — Non-Returnable Items

Certain types of items cannot be returned, including:

• Downloadable products and software
• Gift cards
• Personalised items
• Items marked as final sale
• Products with broken seals or packaging, for hygiene reasons

Shop With Confidence

At Gizmody, we stand behind our products and services with policies that put you first.